MedQraft / Privacy
Privacy policy
MedQraft processes only the information needed for website inquiries.
We delete the collected inquiry information when the inquiry is resolved.
Effective date: September 18, 2026
1. Scope and purposes of processing
This policy applies to visits and business inquiries at www.medqraft.co.kr.
We process personal information to review and respond to inquiries, discuss the scope of support, and operate the website reliably.
Customer business data stored in Q-Atelier is governed by the relevant service agreement and separate notices.
2. Information collected and retention
- Required information
- Name, email address and inquiry
- Optional information
- Company, selected service of interest, and contact or business details you provide in your inquiry
- Collection methods
- Website inquiry forms and email inquiries
- Basis for processing
- Consent to collection and use provided through the inquiry form.
Where necessary to fulfill a request relating to the formation or performance of a contract, we process information on the applicable legal basis. - Retention period
- We retain inquiry information until the inquiry is resolved, then delete it without delay.
If information becomes part of a separate contract, we separately explain the required information and retention period.
Where retention is legally required, only the relevant information is stored separately.
You may decline to provide required information, but this will prevent submission of the website inquiry form.
You can make an inquiry without providing optional information.
Do not submit sensitive information unnecessary for the inquiry, such as national identification numbers or patient information.
3. Service providers and external services
Inquiries are forwarded from the website server through an email delivery service to our company mailbox.
We do not maintain a separate inquiry database in this processing workflow.
- Vercel Inc.
- Website hosting, server-side inquiry processing, operations and security.
Technical information such as IP address, request time, browser and request details may be processed. - Plus Five Five, Inc. (Resend)
- Delivery of inquiry notification emails containing name, email, company, service of interest and inquiry details, and management of delivery logs
- Gabia Hiworks
- Receipt, storage and replies to inquiries in our company mailbox
We do not sell inquiry information or provide it for advertising purposes.
We do not disclose it for an independent third party's purposes unless there is a lawful basis, such as a legal requirement or separate consent.
4. Overseas processing and storage
Overseas cloud services are used to process website requests and deliver emails.
Information entered in an inquiry is transmitted over an encrypted connection upon submission.
- Vercel Inc. / United States
- Information is transmitted for inquiry request processing and hosting.
Privacy contact: privacy@vercel.com.
Operational records are subject to the retention periods of the services and settings used and Vercel's processing policies.
Vercel data processing information - Plus Five Five, Inc. (Resend) / United States
- Information is transmitted upon submission to deliver the inquiry email and manage delivery records.
Privacy contact: privacy@resend.com.
Resend's published default retention period for emails and logs on its standard plans is 30 days.
Earlier deletion may be requested from the provider.
Resend retention and deletion information
Deleting inquiry emails from our mailbox and deleting technical records held by external providers involve different processes.
You may contact the person listed below about deletion, restriction of processing or overseas processing.
If you do not wish to use overseas processing through the website form, you may email us directly.
The processing policies of the email services used will still apply.
5. Deletion and safeguards
After confirming that an inquiry has been resolved, we delete the email and separately saved copies.
Printed materials, if any, are destroyed by shredding or another method that prevents reuse.
Where deletion of information held by an external processor is necessary, we submit a request through that provider's deletion procedure.
Access to personal information is restricted to staff who need it for their work.
We protect information through HTTPS transmission and account access controls.
We do not publish materials containing personal information in public repositories or on public pages.
6. Your rights
You may request access, correction, deletion, restriction of processing or withdrawal of consent by contacting the designated email address.
We will verify your identity to the extent necessary, process the request under applicable law, and notify you of the result.
If we cannot fulfill a request, for example because of a legal retention obligation, we will explain the reason.
For requests made through a representative, we may verify their authority.
7. Access information and external content
We use Naver conversion tracking to measure visits and completed inquiries attributable to Naver search advertising.
Technical information such as the visited URL, referring page, browser and cookies, and whether an inquiry was completed, may be processed.
The name, email, company and inquiry text entered in the form are not included in conversion events.
You can block or delete cookies in your browser.
Server access information may be processed for website delivery and security.
Vercel Web Analytics is used for anonymous visitor statistics on the introduction page and Insights.
Insights statistics aggregate article views, referral sources, countries and device types.
Visitor analytics do not use analytics cookies.
Names, emails, companies and inquiry text from the consultation form are not included in analytics events.
Instagram-specific links use UTM parameters to identify referral sources.
Loading external video or fonts on the website may transmit technical information, including IP address and browser details, to the relevant provider.
You can block or delete cookies and site data in your browser settings.
Some features or external content may be restricted depending on your settings.
9. Changes to this policy
Changes to processing purposes, information collected, retention periods or service providers will be published on this page with their effective date.
September 18, 2026: Website inquiry privacy policy first published
October 14, 2026: Added information on Insights visitor analytics and Instagram referral measurement
