MedQraft
Q-Suite Bespoke / Tailored systems

Built around your work.
Start with the connections you need.

Q-Atelier, Q-Maison and Q-Carnet can all be tailored to your needs.
From workflows, features and permissions to cross-product data integration and dedicated system development, we build within a scope defined for your organization.

Talk to us →

01 / Applicable standards

Different standards.
A QMS suited to your organization.

We tailor medical device quality workflows on Q-Atelier, ISO 9001 quality management on Q-Maison, and manufacturing records and production on Q-Carnet.
We support both single-product customization and implementations connecting multiple products.
The pharmaceutical QMS is currently in development.

ISO 13485
Tailor documents, approvals, permissions and workflow connections around medical device development, regulatory and quality activities.
ISO 9001
Build a system to manage documents, records, work reviews and improvement activities around your quality management processes.
DHR & production workflows
Tailor manufacturing record forms, production progress and review and approval workflows on Q-Carnet, and define the necessary quality data integrations.
Pharmaceutical QMS (in development)
We are developing a system for pharmaceutical quality workflows.
Features and availability will be announced when confirmed.

We first review applicable standards, target markets and required workflows.
Detailed requirements, implemented features and validation scope are defined for each project.

02 / Workflow design

Start with your current process.
Identify what needs to change.

Instead of replacing every system at once, identify where work becomes disconnected and which problems to address first.

Forms, approvals & permissions
Design the configuration around your forms, review and approval procedures, and responsibilities.
Dedicated features
Identify requirements outside the standard platform and define the scope of custom development.
Existing system integration
Review available ERP, PLM and groupware interfaces and data structures to assess possible integrations.
Data migration
Review the format and quality of existing documents and histories, then define the migration scope, cleanup work and verification methods.

03 / Databases & servers

Beyond the screen,
built for real operations.

Where data lives, how it connects to existing systems, and who operates it.
We design the implementation and operational scope around your environment.

Workspaces Documents · Approvals · Records
Database Data · History · Connections
Server & operating environment Access · Backup · Recovery
Database implementation Designed around your requirements.
On-premises deployment
Install the system and database on your internal servers.
Configure them around your security policies and network environment.
MedQraft-hosted database integration
Connect to a database provided and operated by MedQraft.
Define data storage and access permissions together.
Existing customer database integration
Use a database you already operate.
Review its data structure, read and write permissions, and synchronization methods.

Define database design, data migration and server deployment scope for the selected approach.
On-premises deployment and database integration can be combined.
The actual connections are confirmed after reviewing the existing environment.

Operations & maintenance Define responsibilities, from backups to incident response.
Backup & recovery
Define backup targets, frequency, storage locations, recovery procedures and the people responsible for verification.
Operational support
Agree responsibilities for monitoring, updates and incident response, along with support hours and duration.
Costs & changes
Infrastructure charges, operational support and additional development costs are explained separately.

The scope and fees for implementation, integration and operational support are confirmed for each project.

04 / Implementation process

From scope to handover,
review each step together.

The following outlines our implementation process.
Actual deliverables and acceptance criteria are agreed according to the project scope.

  1. Understand workflows and requirements

    Review applicable standards, target markets and current work to define scope, exclusions and priorities.

    Deliverable · Requirements and scope

  2. Design screens, data and permissions

    Identify who will view and process information and what data will move between systems.

    Deliverable · Screen, data and permission designs

  3. Development and workflow acceptance review

    Implement agreed features and check them against real workflow scenarios.
    Document findings, improvements and acceptance review results.

    Deliverable · Implemented features and acceptance records

  4. Handover and operations

    Explain how to use and operate the system, and define the scope for incident response, maintenance and further changes.

    Deliverable · Operational guidance and handover materials

05 / Operational terms

Beyond implementation,
clarify the terms first.

Product customization and standalone system development have different delivery arrangements.
The following items are included in the scope and quotation.

Fees & schedule
Implementation, migration, external services and operational support costs are distinguished.
Timing depends on development and acceptance scope and the materials the customer needs to prepare.
Data & source code
The contract defines data retention and return, source code delivery and usage rights.
Infrastructure & security
Confirm the environment and responsibilities for account management, access permissions, backups and incident response.
Acceptance review & history
Include relevant requirements for electronic records, electronic signatures, audit trails and history retention in design and acceptance scope.
Maintenance & changes
Agree support duration and scope, responses to external system changes and the basis for additional development fees.

Explore the three products that form the basis of bespoke implementations Compare Q-Suite products ↗

Q-Suite Bespoke / Project inquiry

Tell us what you
to get started.

want to connect and improve.

You do not need a complete requirements document.
Start with your current tools and the changes you need.

Talk to us ↗

  1. What work would you like to improve?

    The products, features and quality or production tasks you want to address first

  2. What do you use today?

    Existing business systems, databases and server environment

  3. What needs to connect?

    The departments involved, data to connect and target timeline

We review custom features for Q-Atelier, Q-Maison, and Q-Carnet, integration between products, and development of separate systems.
Implementation, migration, operations, and costs are agreed for each project.

MedQraft / Let's talk

Project inquiry

Start with your challenge.
We will work through it together.

Tell us your product's current stage and the support you need.
We will review the questions and define a suitable scope of support.

Contact@medqraft.co.kr ↗
Information: name, company, email, inquiry and service of interest · Purpose: responding to your inquiry · Retention: until the inquiry is resolved Read the privacy policy
Privacy policy

MedQraft / Privacy

Privacy policy

MedQraft processes only the information needed for website inquiries.
We delete the collected inquiry information when the inquiry is resolved.

Effective date: September 18, 2026

1. Scope and purposes of processing

This policy applies to visits and business inquiries at www.medqraft.co.kr.
We process personal information to review and respond to inquiries, discuss the scope of support, and operate the website reliably.
Customer business data stored in Q-Atelier is governed by the relevant service agreement and separate notices.

2. Information collected and retention

Required information
Name, email address and inquiry
Optional information
Company, selected service of interest, and contact or business details you provide in your inquiry
Collection methods
Website inquiry forms and email inquiries
Basis for processing
Consent to collection and use provided through the inquiry form.
Where necessary to fulfill a request relating to the formation or performance of a contract, we process information on the applicable legal basis.
Retention period
We retain inquiry information until the inquiry is resolved, then delete it without delay.
If information becomes part of a separate contract, we separately explain the required information and retention period.
Where retention is legally required, only the relevant information is stored separately.

You may decline to provide required information, but this will prevent submission of the website inquiry form.
You can make an inquiry without providing optional information.
Do not submit sensitive information unnecessary for the inquiry, such as national identification numbers or patient information.

3. Service providers and external services

Inquiries are forwarded from the website server through an email delivery service to our company mailbox.
We do not maintain a separate inquiry database in this processing workflow.

Vercel Inc.
Website hosting, server-side inquiry processing, operations and security.
Technical information such as IP address, request time, browser and request details may be processed.
Plus Five Five, Inc. (Resend)
Delivery of inquiry notification emails containing name, email, company, service of interest and inquiry details, and management of delivery logs
Gabia Hiworks
Receipt, storage and replies to inquiries in our company mailbox

We do not sell inquiry information or provide it for advertising purposes.
We do not disclose it for an independent third party's purposes unless there is a lawful basis, such as a legal requirement or separate consent.

4. Overseas processing and storage

Overseas cloud services are used to process website requests and deliver emails.
Information entered in an inquiry is transmitted over an encrypted connection upon submission.

Vercel Inc. / United States
Information is transmitted for inquiry request processing and hosting.
Privacy contact: privacy@vercel.com.
Operational records are subject to the retention periods of the services and settings used and Vercel's processing policies.
Vercel data processing information
Plus Five Five, Inc. (Resend) / United States
Information is transmitted upon submission to deliver the inquiry email and manage delivery records.
Privacy contact: privacy@resend.com.
Resend's published default retention period for emails and logs on its standard plans is 30 days.
Earlier deletion may be requested from the provider.
Resend retention and deletion information

Deleting inquiry emails from our mailbox and deleting technical records held by external providers involve different processes.
You may contact the person listed below about deletion, restriction of processing or overseas processing.
If you do not wish to use overseas processing through the website form, you may email us directly.
The processing policies of the email services used will still apply.

5. Deletion and safeguards

After confirming that an inquiry has been resolved, we delete the email and separately saved copies.
Printed materials, if any, are destroyed by shredding or another method that prevents reuse.
Where deletion of information held by an external processor is necessary, we submit a request through that provider's deletion procedure.

Access to personal information is restricted to staff who need it for their work.
We protect information through HTTPS transmission and account access controls.
We do not publish materials containing personal information in public repositories or on public pages.

6. Your rights

You may request access, correction, deletion, restriction of processing or withdrawal of consent by contacting the designated email address.
We will verify your identity to the extent necessary, process the request under applicable law, and notify you of the result.
If we cannot fulfill a request, for example because of a legal retention obligation, we will explain the reason.
For requests made through a representative, we may verify their authority.

7. Access information and external content

We use Naver conversion tracking to measure visits and completed inquiries attributable to Naver search advertising.
Technical information such as the visited URL, referring page, browser and cookies, and whether an inquiry was completed, may be processed.
The name, email, company and inquiry text entered in the form are not included in conversion events.
You can block or delete cookies in your browser.

Server access information may be processed for website delivery and security.
Vercel Web Analytics is used for anonymous visitor statistics on the introduction page and Insights.
Insights statistics aggregate article views, referral sources, countries and device types.
Visitor analytics do not use analytics cookies.
Names, emails, companies and inquiry text from the consultation form are not included in analytics events.
Instagram-specific links use UTM parameters to identify referral sources.
Loading external video or fonts on the website may transmit technical information, including IP address and browser details, to the relevant provider.

You can block or delete cookies and site data in your browser settings.
Some features or external content may be restricted depending on your settings.

8. Privacy officer and contact

Business
MedQraft / Representative: Byeonghwi Kim
Privacy officer and inquiry contact
Byeonghwi Kim
Email
Contact@medqraft.co.kr
Postal inquiries
Suite 222, 56 Geumto-ro 80beon-gil, Sujeong-gu, Seongnam-si, Gyeonggi-do, Republic of Korea (Geumto-dong, Widen Tower)

For privacy-related complaints, you may contact the Personal Information Infringement Report Center or the Personal Information Dispute Mediation Committee for assistance.

9. Changes to this policy

Changes to processing purposes, information collected, retention periods or service providers will be published on this page with their effective date.

September 18, 2026: Website inquiry privacy policy first published

October 14, 2026: Added information on Insights visitor analytics and Instagram referral measurement