MedQraft
Tag

#Change control

QMS / ISO 13485 Notification of Supplier Change: Records to Keep After Receiving the Email This practical guide connects the scope of changes, review basis, and applicable lots in a fictitious case of changing manufacturing location.
It contains practical questions and checklists to convert the supplier’s explanation into our product judgment records.

Risk management & safety Medical Device Risk Management, What Should Follow the Analysis Table? We look at the practical tasks that remain after creating a risk management table.
From distinguishing risk factors and risk situations to the basis for control measures and connecting change and complaint records, explanations are provided with hypothetical examples.

QMS / ISO 13485 Maintaining a Quality System: Connecting Procedures with Actual Work What should be checked first when quality system documents exist but do not match actual operations? This article suggests practical methods for verifying the connection between procedures, responsibilities, records, and review results by following a single change task.
Regulatory software Lessons Learned in Translating Regulatory Judgments into Software: A Record of Q-Atelier Engine Design Real issues encountered when coding regulatory requirements as rules.
This record organizes the design of a system that conducts judgments outside the engine, which addresses reproducibility, rule versioning, and expert calibration.

MedQraft / Let's talk

Project inquiry

Start with your challenge.
We will work through it together.

Tell us your product's current stage and the support you need.
We will review the questions and define a suitable scope of support.

Contact@medqraft.co.kr ↗
Information: name, company, email, inquiry and service of interest · Purpose: responding to your inquiry · Retention: until the inquiry is resolved Read the privacy policy
Privacy policy

MedQraft / Privacy

Privacy policy

MedQraft processes only the information needed for website inquiries.
We delete the collected inquiry information when the inquiry is resolved.

Effective date: September 18, 2026

1. Scope and purposes of processing

This policy applies to visits and business inquiries at www.medqraft.co.kr.
We process personal information to review and respond to inquiries, discuss the scope of support, and operate the website reliably.
Customer business data stored in Q-Atelier is governed by the relevant service agreement and separate notices.

2. Information collected and retention

Required information
Name, email address and inquiry
Optional information
Company, selected service of interest, and contact or business details you provide in your inquiry
Collection methods
Website inquiry forms and email inquiries
Basis for processing
Consent to collection and use provided through the inquiry form.
Where necessary to fulfill a request relating to the formation or performance of a contract, we process information on the applicable legal basis.
Retention period
We retain inquiry information until the inquiry is resolved, then delete it without delay.
If information becomes part of a separate contract, we separately explain the required information and retention period.
Where retention is legally required, only the relevant information is stored separately.

You may decline to provide required information, but this will prevent submission of the website inquiry form.
You can make an inquiry without providing optional information.
Do not submit sensitive information unnecessary for the inquiry, such as national identification numbers or patient information.

3. Service providers and external services

Inquiries are forwarded from the website server through an email delivery service to our company mailbox.
We do not maintain a separate inquiry database in this processing workflow.

Vercel Inc.
Website hosting, server-side inquiry processing, operations and security.
Technical information such as IP address, request time, browser and request details may be processed.
Plus Five Five, Inc. (Resend)
Delivery of inquiry notification emails containing name, email, company, service of interest and inquiry details, and management of delivery logs
Gabia Hiworks
Receipt, storage and replies to inquiries in our company mailbox

We do not sell inquiry information or provide it for advertising purposes.
We do not disclose it for an independent third party's purposes unless there is a lawful basis, such as a legal requirement or separate consent.

4. Overseas processing and storage

Overseas cloud services are used to process website requests and deliver emails.
Information entered in an inquiry is transmitted over an encrypted connection upon submission.

Vercel Inc. / United States
Information is transmitted for inquiry request processing and hosting.
Privacy contact: privacy@vercel.com.
Operational records are subject to the retention periods of the services and settings used and Vercel's processing policies.
Vercel data processing information
Plus Five Five, Inc. (Resend) / United States
Information is transmitted upon submission to deliver the inquiry email and manage delivery records.
Privacy contact: privacy@resend.com.
Resend's published default retention period for emails and logs on its standard plans is 30 days.
Earlier deletion may be requested from the provider.
Resend retention and deletion information

Deleting inquiry emails from our mailbox and deleting technical records held by external providers involve different processes.
You may contact the person listed below about deletion, restriction of processing or overseas processing.
If you do not wish to use overseas processing through the website form, you may email us directly.
The processing policies of the email services used will still apply.

5. Deletion and safeguards

After confirming that an inquiry has been resolved, we delete the email and separately saved copies.
Printed materials, if any, are destroyed by shredding or another method that prevents reuse.
Where deletion of information held by an external processor is necessary, we submit a request through that provider's deletion procedure.

Access to personal information is restricted to staff who need it for their work.
We protect information through HTTPS transmission and account access controls.
We do not publish materials containing personal information in public repositories or on public pages.

6. Your rights

You may request access, correction, deletion, restriction of processing or withdrawal of consent by contacting the designated email address.
We will verify your identity to the extent necessary, process the request under applicable law, and notify you of the result.
If we cannot fulfill a request, for example because of a legal retention obligation, we will explain the reason.
For requests made through a representative, we may verify their authority.

7. Access information and external content

We use Naver conversion tracking to measure visits and completed inquiries attributable to Naver search advertising.
Technical information such as the visited URL, referring page, browser and cookies, and whether an inquiry was completed, may be processed.
The name, email, company and inquiry text entered in the form are not included in conversion events.
You can block or delete cookies in your browser.

Server access information may be processed for website delivery and security.
Vercel Web Analytics is used for anonymous visitor statistics on the introduction page and Insights.
Insights statistics aggregate article views, referral sources, countries and device types.
Visitor analytics do not use analytics cookies.
Names, emails, companies and inquiry text from the consultation form are not included in analytics events.
Instagram-specific links use UTM parameters to identify referral sources.
Loading external video or fonts on the website may transmit technical information, including IP address and browser details, to the relevant provider.

You can block or delete cookies and site data in your browser settings.
Some features or external content may be restricted depending on your settings.

8. Privacy officer and contact

Business
MedQraft / Representative: Byeonghwi Kim
Privacy officer and inquiry contact
Byeonghwi Kim
Email
Contact@medqraft.co.kr
Postal inquiries
Suite 222, 56 Geumto-ro 80beon-gil, Sujeong-gu, Seongnam-si, Gyeonggi-do, Republic of Korea (Geumto-dong, Widen Tower)

For privacy-related complaints, you may contact the Personal Information Infringement Report Center or the Personal Information Dispute Mediation Committee for assistance.

9. Changes to this policy

Changes to processing purposes, information collected, retention periods or service providers will be published on this page with their effective date.

September 18, 2026: Website inquiry privacy policy first published

October 14, 2026: Added information on Insights visitor analytics and Instagram referral measurement